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Wawa Welcome America!

Posted: February 26, 2010   |   Category: Celebrations

Last week, as the snow finally began to clear, all we could talk about was summer time at Wawa.  It wasn’t because this frigid weather was making us all dream of 90 degree temperatures, but because on Friday I joined Philadelphia Mayor Michael Nutter, in announcing that Wawa will be the new title sponsor of the city’s Welcome America! summer event. 

Welcome America! has become an integral part of Philadelphians lives just as Wawa has for all of our loyal customers.  Every summer Welcome America! attracts thousands of visitors to Philadelphia to celebrate the Fourth of July. Through Welcome America!, the city of Philadelphia takes center stage welcoming all of these visitors to partake in historical, cultural, and family entertainment.  And let’s not forget, it features the largest free concert in America with premier musical headliners! 

All of us at Wawa are thrilled to be hosting this event, not only because it’s a fun and exciting way to celebrate the Fourth of July, but because we have roots that travel deep both within the city of Philadelphia and within the Welcome America! festivities, that make this collaboration extremely fitting and meaningful. 

Back in 1996, we were one of the participants of the inaugural Welcome America! event, and for many years our Hoagie Day was a featured event during Welcome America!.  We built hoagies in excess of two miles, even surrounding City Hall at one point.

We are proud to return to this great celebration and to expand our involvement through a commitment for the next three years.  More than anything we are proud to further the longstanding relationship that exists between the City of Philadelphia and Wawa.   In January I wrote about Operation Brotherly Love, http://www.wawa.com/Blog/category/Community.aspx, a carnival spreading holiday joy to children, which we held in conjunction with the Mayor’s Office of Community Services.   Just like Operation Brotherly Love, our involvement in Welcome America! is our way of giving back to the community, while adding fun, patriotism and hometown pride to our region. 

Thank you to the City of Philadelphia for always welcoming us with open arms.  We are thrilled to say, “Wawa Welcome America!”
 
‘Till next time…

http://www.montgomerynews.com/articles/2010/02/09/roxborough_review/news/doc4b71a3e37efcd330056523.txt

http://www.kyw1060.com/Wawa-Will-Welcome-America/6351322

http://www.delcotimes.com/articles/2010/02/13/business/doc4b7673fb03e9a881715691.txt
http://www.philly.com/philly/news/local/84290157.html
http://www.philly.com/philly/hp/news_update/84290482.html

http://www.bizjournals.com/philadelphia/stories/2010/02/15/daily6.html
http://www.montgomerynews.com/articles/2010/02/18/roxborough_review/news/doc4b7aed9ccc27d015434315.txt

 

Last week Wawa customers, associates, and community members gathered together in our Fredericksburg store, to celebrate the store’s 10th anniversary, and witness Wawa’s recommitment of vows to the Fredericksburg community.  Customers and associates alike felt as though they had walked into a Wawa wedding, as our mascot, Wally Goose, greeted them in a tuxedo and top hat, opening the door to reveal a store filled with wedding-inspired decorations, including a gigantic coffee cup.

Milestone customers who had been frequenting the store since the day it opened were designated as Customers of Honor, walking down the aisle of the store, escorted by store associates with bouquets of coffee coupons in their hands, to the tune of The Wedding March. Our longest term associates, were designated the Associate of Honor, and were recognized for their tremendous contributions to store over the past ten years. 

And perhaps most importantly, the Customers of Honor presented representatives from the Juvenile Diabetes Fund (JDRF) with a check for $85,000, symbolizing the in-store fundraising efforts from the third and fourth quarter of 2009.

Ok, so it wasn’t an actual wedding, the customers and associates weren’t part of an actual wedding party, and the check wasn’t a generous wedding gift.  It was, however, our very own version of a recommitment ceremony, and our way of showing Fredericksburg that we are dedicated to continuing to invest in their community for years to come.   It was our chance to thank our customers and associates for their loyalty and business throughout the years, and to toast the community not only for their patronage, but for their tremendous fundraising efforts throughout the years.

The Fredericksburg anniversary kicked off our 2010 Wawaversary celebrations all of which will take this theme. In 2010, Wawa will celebrate the Year of Value and Values, and our six core values will serve as the vows that we will renew in each of these Wawaversary celebrations.  The changes in theme and format are fun and invigorating but we can already tell the most meaningful change is the involvement of our local charity partner.  It felt almost "natural" for us to add this component into this type of celebration because helping the community is such a big part of who we are and what our customers stand for.

Shea Seagle, Special Events Coordinator for the Juvenile Diabetes Research Foundation in Central Virginia, shared her feelings about the long history between Wawa and the JDRF. 

“JDRF is most appreciative of its strong relationship with Wawa - it's an exemplary partnership - it demonstrates how a non-profit organization and corporation should and can work together,” said Seagle.  “We were very honored and appreciative of the opportunity to be involved in last week's Wawaversary and their celebration of their commitment to the community, as well as a celebration of the dollars they raised for diabetes research.”

So thank you to the Fredericksburg community and to all our loyal customers, associates, and charity partners throughout our five-state area.  Throughout life, no matter what may lie ahead of us, we renew our vows to our communities and reaffirm the mutual feeling of loyalty, friendship, and support that bind our store to the community and our associates to our customers.

‘Til Next Time…

 

A Valuable Lunch

Posted: December 7, 2009   |   Category: Celebrations

“Congratulations Glenn! You are the first Wawa associate to ever be nominated in all six values categories! To date we’ve received thousands of values submissions about outstanding associates, but never has an associate been recognized for all six values – until now!  Thanks to April Ferrante-Church, Amanda Wood, Michael Capozzi, and a local customer, your efforts to live our values each and every day have not gone unnoticed.  I look forward to seeing you next week at a special lunch in your honor!” 

This was the video iPod message I sent to our associate, Glenn Vogel, to let him know we were about to have a celebration in his honor.  This past week, I went to Glenn’s store in Waretown, NJ to thank him for living our company values, and for bringing the heart of our company to life for all the associates and customers Glenn interacts with each and every day.  Together with Glenn’s family, friends, and co-workers, we talked about Glenn’s contributions to the store, sharing stories of the many ways Glenn embodies our values.  We also recognized his co-workers who wrote to us about his contributions, thanking them for being the story tellers of our company who help spread our values messages to all 16,000 of our associates.

After the store celebration, the group enjoyed a wonderful lunch, giving us a chance to really thank Glenn in our own small way, with all the people who mean the most to him by his side.

While out at our lunch Glenn shared with us his feelings of his Wawa journey. 

“I came to Wawa because I wanted a career. I did some research and I knew that I wanted to be part of a company who wasn’t hurting during these economic times. I was sold as soon as I started because of the people, and how they truly believed in Wawa. I learned more in my first 30 days with this company then I did in any job. April took me under her wing, she didn’t just having me doing tasks.”

Glenn’s lunch was just one part of our Big Six Values Program, which I’ve mentioned in past entries http://www.wawa.com/Blog/category/Culture.aspx. It’s our internal associate recognition program designed to recognize and celebrate our associates for exemplifying our values, and get our associates talking and thinking about our values in new ways.  The program is all fueled by the values submissions that our associates write in, that tell us unforgettable stories of their co-workers actions. 

Glenn stands out as a truly remarkable associate for not only being the first associate to be nominated for all six values, but also for becoming an asset to his team in such a short amount of time, as Glenn has been working at Wawa for less than year. This is no doubt a testament to all of our associates’ passion and dedication to our traditions.  They create a special feeling in our stores that is immediately apparent to all those who walk through our doors. 

So here’s to Glenn and to all of our associates for creating a culture of convenience fueled by a commitment to Delight Customers, Value People, Do the Right Thing, Do Things Right, Embrace Change, and have a Passion for Winning.
 
‘Till next time…